FAQs

Warranty: 

Do you provide warranty for your products?

Yes, we offer a 12-month warranty period on all of our products. You can find more information about the warranty in the instruction booklet provided in your product’s box. Please obtain your proof of purchase for warranty purposes.

Orders:

Is SleepBliss Sound Machine available at retail stores?

Currently SleepBliss is only available online.

What is your return/refund policy?

At SleepBliss we want you to 100% love our products. If for any reason you a unsatisfied with the product you have received please feel free to email us at support@sleepblissco.com and will be more then happy to assist you with a full refund or exchange. 

Products:

Koala Baby Sleep Soother

What are the different types of music it plays? 

Our Koala play 13 different sounds. They include Amazing Grace, Brahm’s Lullaby, Frere Jacques, Fur Elise, Greensleeves, Heartbeat, Hush Little Baby, Minuet, Nature sound, Rock-a-Bye Baby, Silent Night, Twinkle Twinkle Little Star, White Noise. 

Is this product suitable for newborns?

Yep! It's been shown that newborns may feel comfortable by the soft music and gentle star lights of the Koala Soother. It has 4 volume levels so you can adjust to the perfect level for your baby. 

Does it include batteries?

Yep! Included with every Koala is 3 AAA alkaline batteries and a small screwdriver so you can get your bub to sleep straight away. 

Can you get it to repeat a certain sound over and over? 

Yep! Hold the power button down for 2 seconds on the song you want to repeat and it will stay on that song.